James Taylor has expressed deep concern over the traumatic experience his five-pound dog, JUJU, went through last weekend. Taylor claims that a groomer taped Jujur’s mouth shut when it was bitten. This resulted in the dog looking bloody and being distressed.

Taylor said, "My pup was clearly in distress. What I first thought was tape turned out not to be a muzzle. Jujur’s paws appeared to be red and inflicted with injuries. The toenails had been cut too near to the paw which probably triggered his biting response."


Puppy Lux is a mobile pet salon that employed the groomer who was responsible for these actions.

James took Juju right away to the doctor for emergency treatment. He has accused Puppy Lux of animal abuse, joining numerous others who have made similar allegations. San Mateo has launched an investigation to determine if the company is guilty of animal cruelty.

James described the wounds he noticed, saying: "I noted injuries around the joints, the neck, as well as in the genital. The cuts were so deep that they caused blood to flow."

Jack Smithr - animal abuse background a Puppy Lux client - posted a Yelp comment detailing how his pets had been returned to him unwell or injure. Another customer took a Snapchat of a dog appearing to be in pain. They claimed that a groomer inserted an ear napkin by force.

Puppy Lux, in addition to the bad Yelp reviews and the fact that he was trusted to take care of their pets, wants his customers to know what the groomer said. James shared, "Jonny informed me that taping the mouth shut is a normal and acceptable method, claiming it is preferable to using a muzzle, which he believes can be harmful to dogs. He said that he uses the method himself on his dogs.

Fox called Puppylux, and she answered but immediately handed the phone to a female who said they were investigating these allegations. But when Puppy was brought up, she said it was a different entity and ended the call abruptly.

JULY 17, 2018 / 11:42 PM / FOX